Travelers at George Bush Intercontinental Airport (IAH) are enjoying major improvements. The new Terminal E Ticketing Lobby opened on February 24—just in time for Spring Break.
This state-of-the-art facility, temporarily exclusive to United Airlines passengers, streamlines check-in and restores the Terminal E TSA and the terminal's Departures Curb.
In August 2021, Houston Airports closed the old Terminal E Ticketing Lobby. That closure required United Airlines passengers flying out of Terminal E gates to check-in with the airline at Terminal C and then take the Skyway to Terminal E. The new Terminal E Ticketing Lobby restores the efficient and intuitive check-in process for passengers.
United Airlines passengers flying from Terminal E will no longer need to check in at Terminal C.
10 TSA security lanes make screening faster and more convenient
A new 11-lane Departures Curb restores drop-off access at Terminal E for the first time since 2021.
What’s Next?
Later this year, the Terminal E Ticketing Lobby will evolve into the new International Central Processor (ICP)
Foreign flag carriers will relocate from the Terminal D Ticketing Lobby.
TSA screening expands to 17 lanes with next-gen security technology.
A new baggage handling system and concessions will open.
IN-DEPTH
Houston’s $1.458 billion bet on the future of air travel
The opening of the new ticketing lobby is part of a $1.458 billion overhaul of Bush Airport’s international facilities, aimed at modernizing the airport for a future dominated by larger aircraft, booming international travel and high-tech security solutions.
Houston is already one of the busiest international gateways in the U.S., with United Airlines operating more than 500 daily flights from IAH to destinations across the globe. But as travel demand soars post-pandemic, airports are scrambling to expand capacity.
“We’re seeing record numbers of travelers, and they expect a better experience,” said Szczesniak. “This new facility is part of a larger vision to make Houston a leader in aviation.” READ MORE
VIDEO EXTRA
WATCH: Go behind the scenes with Houston Airports to see how teams prepared to open the new IAH Terminal E Ticketing Lobby.
AIR SERVICE
Short flights, big getaways: Where 300 miles can take you from Houston’s airports
From the Texas Hill Country to Louisiana’s bayous, these short-haul flights turn travel time into vacation time. READ MORE
RETAIL AND DINING
LOCAL: Throughgood Bistro, The Rustic open at HOU
Throughgood Bistro is now open in the Hobby Airport Ticketing Lobby. The Houston-grown concept offers a menu that includes paninis, salads and sandwiches. Its full bar showcases selections from local breweries and Texas distilleries. Customers order at the counter and can grab a seat at one of the many tables or at the bar. Proceeds from every purchase will contribute to the Bread of Life Foundation, which works to eradicate homelessness in Houston. READ MORE
The Rustic, a Texas restaurant and live music venue known for its farm-to-table cuisine and relaxed atmosphere. The restaurant near Gate 44 offers sit-down dining and to-go options and is part of a multi-phase concessions improvement project at HOU. READ MORE
CONSTRUCTION
Construction advances as IAH Terminal B preps for a modern upgrade
With significant progress underway on its $2.55 investment, United Airlines is working to enhance the passenger experience. The redevelopment of one of Bush Airport’s two original terminals will introduce state-of-the-art facilities, an expanded security screening area and upgraded amenities to accommodate the increasing demand for air travel. READ MORE
WATCH: Celebrating 10 years of the Houston Spaceport.
ARTS
Big personality? A fan of poetry? Look for Houston artists at the airport
Houston Airports is elevating the passenger experience once again. This February, renowned Houston caricature artist Texas Tim Webb will be stationed at Bush and Hobby airports, sketching travelers for complimentary keepsakes.
Joining him is another Houston icon, Emanuelee “Outspoken” Bean, the city’s fifth poet laureate, who will engage passengers through the power of spoken word. These are the latest additions to the World’s Best Airport Art program for its innovative and immersive approach to public art. READ MORE
AIR SERVICE
Volaris to offer new routes between Houston and Mexico
Starting July 5, 2025, the ultra-low-cost airline will offer three times weekly flights to both Morelia and San Luis Potosi. Tickets for these new destinations are on sale now. READ MORE
COMING SOON
REAL ID enforcement starts May 2025: What Houston travelers need to know
The Transportation Security Administration (TSA) has officially announced the enforcement date and published a framework for federal agencies to implement REAL ID requirements.
The REAL ID Act, passed in 2005 following recommendations from the 9/11 Commission, enhances security standards for state-issued identification, ensuring that federal agencies can accurately verify an individual’s identity. READ MORE
